Before you report a repair
Check which parts of your home are your responsibility and which are ours. Repairs that are your responsibility will incur a charge. Full details are available in the Tenants' Handbook.
If you have provided a mobile telephone number, you will receive a text reminder on the day before your appointment.
If you are a Private Sector Leasing tenant in a LetNCC property, do not complete the repairs form. Please contact your housing officer, email email@example.com or for out of hours/emergencies call 01603 412180.