Skip to content Skip to search
My Norwich
Easter and May bank holiday bin collections

Bin collections in Norwich will be a day later than normal over the bank holiday weeks. Please make sure your bin is out by 7am on your collection day.

Check your revised collection day here

Report a repair

Before you report a repair

Check which parts of your home are your responsibility and which are ours. Repairs that are your responsibility will incur a charge. Full details are available in the Tenants' Handbook.

Reporting repairs

A chance to win £50!
Tenants and leaseholders who report their non-urgent property repairs online will be entered into a monthly £50 prize draw. The repairs must be those that Norwich City Council is responsible for and does not include Gasway and emergency repairs.

If you have provided a mobile telephone number, you will receive a text reminder on the day before your appointment.

   Report a property repair    Report a heating repair      Leaseholder repairs        

If you are a Private Sector Leasing tenant in a LetNCC property, do not complete the repairs form. Please contact your housing officer, email pslt@norwich.gov.uk or for out of hours/emergencies call 01603 412180.