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My Norwich

What happens to a planning application?

Advertising, informing and consultation

In the majority of cases, responses will be invited within 21 days of the date on the letter. If you have received a letter, please check the period by which you are invited to reply.

Government bodies, interest groups and specialists may also be consulted, depending on the application.

Planning applications from 2006 onwards are available to view on the Planning Public Access website. Applications are regularly updated as the application progresses with consultee comments, amended plans, committee dates (where an application will be decided at committee), the officer’s delegated or committee report and the final decision. Lists of all applications validated each week and details of all planning applications are also available to view on the Planning Public Access website. Comments from the public and consultees can be found under the Comments tab and all drawings and supporting documentation is available under the Documents tab. Select View associated documents and browse the list and select ‘Click here to open document in new window’ to view plans at full size in Adobe Acrobat.

As a result of the coronavirus outbreak, access to City Hall is for emergencies only so the council is not able to provide the usual face to face appointment arrangements for customers not able to view and comment online. If you do not have access to the internet and would like to view an application, please call us on 01603 989342 to discuss the best way to get the information to you.

Comments on planning applications should be made in writing:
•    via the Planning Public Access website.
•    by email: planning@norwich.gov.uk
•    by letter to: Planning services, City Hall, St Peters Street, Norwich, Norfolk, NR2 1NH.

Please include your name and postal address and the reference number or site address of the application, along with your comments. Your correspondence will be acknowledged and you will be given advice on how to find out if it is on a committee agenda and how you can participate. All comments received are assessed by the planning officers together with other considerations.

Please note – comments received on applications will be available as public information and will appear on the Planning Public Access website. We cannot accept comments made anonymously.

The planning support team will check comments for sensitive information or information which identifies an individual. Comments which do not contain such information will appear online. The checking process means comments will not appear on the website immediately and will appear up to a few days after submission. Comments which contain sensitive information or information which identifies an individual will not appear online but may still be made available on request (this may be a redacted version).

Due to the high volumes of responses we receive the council will not respond individually to all comments or questions. Any issues raised will be considered before the application is decided.