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Right to Buy

Apply to buy your home

If you are eligible and would like to buy your home under Right to Buy, you will need to complete an application form found on the Gov.uk website:

Right to Buy claim form

Alternatively, you can get an information pack and form by contacting the home ownership team on 0344 980 3333.

Completed application forms must be sent to:

Home ownership team
Norwich City Council
City Hall
NR2 1NH

What happens next

Following receipt of your application form, we will send an acknowledgement by post. Usually within four weeks a letter is sent confirming your Right to Buy or rejecting your application.

Once you have applied to buy your home and we have agreed, the property will be valued by us.

We will not carry out improvements to your home that are likely to increase its value after we’ve received your right to buy application. Your home will therefore be removed from any planned maintenance programs as soon as your application is received. These include work such as window and door replacement, bathroom and kitchen upgrades, heating upgrades and rewiring. We will continue to carry out essential repairs to your property while your application is active.

An offer letter confirming your details and the purchase price is sent within eight weeks of this if it is a house or 12 weeks if it is a flat or maisonette.

You will be given 12 weeks to decide how you wish to proceed and you should inform us by selecting one of the three options on the last page of the offer document.  We recommend that you employ a solicitor to handle the legal requirements of your purchase.

If you disagree with the valuation you may ask for the District Valuer to carry out a revaluation. This office is separate from us and their decision is final. If the District Valuer’s valuation is higher than our original valuation, you will have to accept it or withdraw your application to buy.

Please note that once you are ready to proceed with purchasing your property, there are set time scales to complete the process.

We will send you warning notices advising of the deadlines which apply to your purchase.  If you are unable to complete within these timescales, your application will be cancelled.

It will help things to go smoothly if, throughout the process, you or your solicitor keeps us informed on your circumstances, such as how you are progressing with raising the money, or any other issues that may delay the purchase.

Most sales go through quickly, but sometimes there are problems or delays. If you consider that we are not keeping to the legal timescales, you have the right to challenge us and should get further details from them.