Improving your home - what you need to know
You must get written permission from the council before making any changes to your home.
This includes things like:
- new flooring, kitchens or bathrooms
- heating systems or double glazing
- extensions, conservatories or knocking down walls
- anything affecting gas, electricity or water
- changes to shared areas.
Before you make any improvements to your council home
- Email us at tenantsownimprovements@norwich.gov.uk with details of the work you would like to carry out.
- We’ll check whether your home is included in any planned council improvement programme and advise whether permission is required.
- Wait for written approval from us before starting any work.
If you cannot email us, call 0344 980 3333 and we can help you make your request.
Important:
- you may need planning permission or building control approval - it is your responsibility to check
- use qualified contractors
- unsafe or unapproved work may cost you to fix
- update your home insurance
- if you move out, leave improvements or restore the property.