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My Norwich
Covid alert level for Norwich

The government confirmed on 12 October 2020 that Norwich is in Tier 1 (medium) of the new 3-tier system. Let’s all pull together to help prevent the spread of the virus and avoid further restrictions.

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How the garden waste service works

Sign up for a garden waste collection

If you are signing up to the service for the first time, or rejoining the scheme after a break, you can sign up and pay online.

This is a pay-in-advance, fortnightly collection service. Costs for 2020-21:

  • £52 for a 240-litre brown wheelie bin, per year
  • £38 for a 180 litre brown wheelie bin, per year

You can pay for as many bins as you like.

Please familiarise yourself with the terms and conditions before signing up.

If you are an existing user you can find out how to pay your existing invoice or change the size of your bin

Sign up and pay for a garden waste service

After signing up

A brown bin and a collection calendar will be delivered to you about one week before your first collection. Your first collection will usually be three to five weeks after receiving your payment.

You can then check your collection day online using My Norwich.