Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Asbestos and who to contact
Find out what to do about asbestos and who to report it to.
If you find asbestos in your home or business, don’t try to remove it yourself.
Who to contact for asbestos in your home
Council tenants
If it’s an emergency after 4pm, before 9am, or on weekends or bank holidays, call 01603 412180.
Private tenants
Tell your landlord right away.
Homeowners and leaseholders
Visit the Health and Safety Executive (HSE) website to learn how to spot and deal with asbestos safely.
How to dispose of asbestos
To get asbestos removed, contact a licensed contractor through the Asbestos Removal Contractors Association or Yellow Pages.
Find more advice and guidance from Norfolk County Council.
Advice for businesses
Businesses must check for asbestos in their buildings and, if found, take steps to remove it safely.
If you're unsure what to do, contact the authority responsible for enforcing health and safety laws. If you don’t know who that is, use our contact us form.
More detailed advice is available on the HSE asbestos page.
Working with asbestos
- Use a licensed contractor for any work involving asbestos, unless it’s a low-risk material like asbestos cement.
- Licensed contractors must notify us before starting work and get approval for how they plan to do the job.
- For low-risk asbestos work, contractors should do their own risk assessment before starting.
- Follow safety guidelines.
- Dispose of asbestos waste at licensed sites or through licensed contractors.
- You can find practical guidance for non-licensed asbestos work in the HSE's asbestos essentials section.
