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Customer centre refurbishment

The customer centre is closed for refurbishment which begins on Tuesday 29 May.

Details about arrangements for the closure can be found here.

Hate incident

If you feel you are being targeted for harassment due to a specific difference or characteristic protected in law, you can report this to us as a hate crime or incident via our online form, or alternatively report it directly to the police.

A hate incident is any that is seen by the victim or another person as being motivated by prejudice or hatred towards a person because of their:

  • cultural, ethnic, national or racial origin
  • sexual orientation
  • gender or gender identity
  • age
  • disability

A hate incident could involve:

  • name-calling
  • making threats to people, their homes or property
  • abusive letters or graffiti
  • Some other form of intimidation or harassment that makes someone feel uncomfortable.

Report a hate incident