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My Norwich

2021-22 rent charges

Council rents are agreed each year, following rules set by central government and taking into account factors such as average manual wages, council property values and the number of bedrooms in your home.

You should have received your annual rent notice at the beginning of March, letting you know what the weekly rent for your tenancy will be from April 2021 to March 2022.

This year’s 1.5 per cent increase represents an average rise of £1.19 per week.

The increase will help cover rises in inflation and ensure the council can continue to:

  • maintain council homes and estates
  • provide kitchen, bathroom and electrical upgrades
  • build more council homes.

We will contact you directly about your rent and anything you need to do regarding your payments.

Paying monthly

If you pay by Direct Debit, you don’t need to do anything, your payments will be updated automatically.

Universal Credit and Housing Benefit

If you receive Universal Credit, you will need to update your journal with the increase in rent or you won’t receive all the benefit you’re entitled to.

Find out how to update your journal here

You will be sent an action called a “To-Do” via your Universal Account account [i.e. journal]. The To-do will betitled “Update your Housing Costs”. This will ask for responses to a number of questions to establish whether your rent charge has changed

All changes need to be made once they have happened (i.e. after the rent has changed in April).

If you receive Housing Benefit, you don’t need to anything.