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How to update your Universal Credit journal

Follow these easy steps to update your journal.

Make sure you have your rent change letter with you. New costs need to be declared after 01/04/2024

Go to online Universal Credit account

  • Go to 'To Do List'
  • Choose: "Report any changes to your housing costs"
  • Click on continue

Update your housing costs page

  • Has your rent changed? Enter"Yes"
  • Have your service charges changed? If you have service charges and they have changed, enter "Yes". If not enter"No"
  • Click on continue

Housing costs: date of change page

  • When did housing costs change? Enter 01/04/2024
  • Click on continue

Housing costs: rent page

  • How much will you be changed for new rent? Enter the new amount
  • Choose: Weekly
  • Click on continue

Housing costs: service charges page

  • How much will you be charged for your new service charges? Enter the total of your service charges
  • Choose: Weekly
  • Click on continue

Confirm new housing costs page

  • Read through the information
  • If it is all ok tick "Yes, I confirm these details are correct"
  • Make sure you tick the "I understand...box"
  • Click on continue

All done - click back on to-do list

For more information about using your online account including updating the journal please visit www.understandinguniversalcredit.gov.uk

 

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