Skip to content Skip to search
My Norwich
Covid-19 advice and support

For information, advice and support for residents: including how our services are affected and community schemes; and businesses – such as grants you might be entitled to or making premises Covid-safe

See our Covid-19 information pages

Report a street light problem

The majority of street lights in Norwich are maintained by Norfolk County Council. However, Norwich City Council is responsible for the lighting along some footpaths and alleys.

If you are able to identify the street light you are reporting by the reference number and colour of its post it will help us to deal with the problem. 

Norfolk County Council street lights

  • Posts are two-tone (dark green base and paler top), unpainted or black.
  • Posts have an identification reference which begin with a letter.

Report a street light problem to Norfolk County Council

Norwich City Council street lights

  • Posts are a single colour all over, either dark green, unpainted or black.
  • Posts have a white band or identification reference which begin with the letter D or LL.

Report a street light problem to Norwich City Council