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My Norwich

Corporate and commercial services

Corporate and commercial services is responsible for the council's main corporate services which includes financial management and planning; internal and external audit; risk strategy and management; revenues and benefits back office services; human resources and organisational development; procurement; democratic services; elections; and legal (managing the NP Law contract).

This directorate is headed up by the executive director of corporate and commercial services with the support of three heads of service.

Executive director

Annabel Scholes

Annabel Scholes

Heads of service

Neville Murton  – Interim head of finance, audit and risk

Neville Murton

Functions:

  • Finance business partners, transactions and systems
  • Internal and external audit
  • Risk management
  • Commercial strategy and acquisitions

Dawn Bradshaw – Head of HR and organisational development

Dawn Bradshaw, head of HR and organisational development

Functions:

  • Human resources
  • Workforce management and strategy
  • Learning and skills
  • Organisational development

Leah Mickleborough - Head of legal and procurement

Leah Mickleborough head of legal and procurement

Functions:

  • Monitoring officer
  • Nplaw contract lead
  • Democratic services
  • Member development
  • Elections
  • Procurement
  • Major contracts
  • Executive support
  • Civic team

Tanya Bandekar - Head of revenue and benefits

Tanya Bandekar

Functions:

  • Billing and collection of council tax and business rates
  • Administration of housing benefit
  • Administration of council tax support scheme
  • Prevention and detection of fraud
  • Lead on debt recovery across the council