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My Norwich

Resources

Executive director

Emily Yule

Emily Yule

Interim chief finance officer and S151 officer

Alistair Rush

Details to follow

Heads of service

Robert Mayes – head of finance

Robert Mayes

Details to follow

Dawn Bradshaw – head of HR and organisational development

Dawn Bradshaw, head of HR and organisational development

Functions:

  • Human resources
  • Workforce management and strategy
  • Learning and skills
  • Organisational development

Julia Medler – head of customers, IT and digital

Julia Medlar, head of customers, IT and digital

Functions:

  • Customer services (incl revenues and benefits and customer service advisers)
  • IT and digital
  • Service improvement
  • Data protection
  • FOI enquiries
  • Complaints
  • GDPR

Sameera Khan – interim head of legal and procurement (monitoring officer)

Functions:

  • Monitoring officer
  • Nplaw contract lead
  • Democratic services
  • Member development
  • Elections
  • Procurement
  • Major contracts
  • Executive support
  • Civic team

Tanya Bandekar – head of revenue and benefits

Tanya Bandekar

Functions:

  • Billing and collection of council tax and business rates
  • Administration of housing benefit
  • Administration of council tax support scheme
  • Prevention and detection of fraud
  • Lead on debt recovery across the council

Ruth Luckett – interim head of transformation

Details to follow.

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