Skip to content Skip to search
My Norwich


Executive director

Emily Yule

Emily Yule

Interim chief finance officer and S151 officer

Alistair Rush

Details to follow

Heads of service

Robert Mayes – head of finance

Robert Mayes

Details to follow

Dawn Bradshaw – head of HR and organisational development

Dawn Bradshaw, head of HR and organisational development


  • Human resources
  • Workforce management and strategy
  • Learning and skills
  • Organisational development

Julia Medler – head of customers, IT and digital

Julia Medlar, head of customers, IT and digital


  • Customer services (incl revenues and benefits and customer service advisers)
  • IT and digital
  • Service improvement
  • Data protection
  • FOI enquiries
  • Complaints
  • GDPR

Sameera Khan – interim head of legal and procurement (monitoring officer)


  • Monitoring officer
  • Nplaw contract lead
  • Democratic services
  • Member development
  • Elections
  • Procurement
  • Major contracts
  • Executive support
  • Civic team

Tanya Bandekar – head of revenue and benefits

Tanya Bandekar


  • Billing and collection of council tax and business rates
  • Administration of housing benefit
  • Administration of council tax support scheme
  • Prevention and detection of fraud
  • Lead on debt recovery across the council

Ruth Luckett – interim head of transformation

Details to follow.

Feedback button
Feedback button