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My Norwich

Development and city services

Development and city services is responsible for environmental services commissioning, housing commissioning, development and regeneration (including managing the council’s relationship with Norwich Regeneration Ltd) and economic development (including delivery of the Town Deal).

This directorate is headed up by the executive director of development and city services with the support of three heads of service.

Executive director

Graham Nelson

Graham Nelson

Dave Shaw – director of housing delivery

Dave Shaw


  • Mile Cross
  • Argyle Street
  • Three Score, phase three
  • Delivery of NRL business plan

Andy Summers – head of environment services

Andy Summers, head of environment services


  • Waste and recycling
  • Street cleaning
  • Parks and open spaces
  • Allotments
  • Cemeteries
  • Parking and civil enforcement
  • Area management
  • Management of Norwich Market

Sarah Ashurst – head of planning and regulatory services

Sarah Ashurst,  head of planning and regulatory services


  • Planning policy
  • Planning enforcement
  • Development management
  • Building control
  • Sustainable transport
  • Conservation, design and landscape
  • Environmental health and public protection
  • Licensing and street trading
  • Private sector housing regulation and enforcement
  • Health and safety
  • Emergency planning

Mark Brown – head of property and economic development

Mark Brown, head of property and economic development


  • Client to NCSL for general fund building services
  • Asset management strategy (non-housing)
  • Commercial portfolio and council owned non-housing asset management
  • Private sector housing development and commissioner of NRL
  • Economic development
  • Towns Deal delivery
  • Housing needs and RTB strategy