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My Norwich

Update on small business grants

Published on Friday, 17th April 2020

We know that this is an incredibly difficult time for small businesses in the city, and we want to do everything we can as quickly as possible to support them and help with cashflow problems.

Nearly 800 Norwich businesses have now received their government grants, equating to nearly £14 million, which is over a third of our allocated funding and more are being processed daily. By the end of this week we will have paid out 40 per cent of our funding. We are on track to meet the government target of paying out all business grants by the end of April.

Allocating funding quickly is essential and we’re working flat out to do this, but we have to strike a balance between speed and accuracy.

Of course for the businesses still waiting for grants this is incredibly frustrating. Please be assured that if you’ve filled in an online small grants form, we have that form, and will contact you directly if there is a problem or if we need any more information to process the payment.

If you’ve not yet filled in a small grants form, please do so here.

We understand that there are frustrations with the lack of contact from the council to individual businesses about the status of their grant. This is a brand new process for us which we had to roll out really quickly and we are prioritising processing grants, so please bear with us.

We’ve prepared some FAQs, which hopefully answer some questions you may have.

Businesses can also contact the New Anglia Local Enterprise Partnership for free advice and information specifically for dealing with this crisis.

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