Skip to content Skip to search
My Norwich
Coronavirus: information and advice

We're constantly reviewing and making changes to some of our services in response to the coronavirus crisis.

See the latest updates

Message from the Norfolk Resilience Forum: support is here for you

Published on Thursday, 7th May 2020

People are being reminded that help and support is available across Norfolk for anyone struggling as a shielding or vulnerable adult during the Government’s lockdown in response to Covid-19.

National charities have recently called on the Government to address the outstanding needs of vulnerable people who are still not receiving help during the current crisis.

Together all local councils have contacted all 23,878 residents who are shielding, with information on how to gain extra support. By district, this divides up as follows:

  • Breckland Council – 3647
  • Broadland and South Norfolk District Council – 6903
  • Great Yarmouth Borough Council – 2872
  • King’s Lynn and West Norfolk Council – 4293
  • Norwich City Council – 2993
  • North Norfolk District Council – 3170

To date, in addition to the Government allocation of emergency ‘Boris boxes’ and deliveries being made by local hubs,1,442 emergency food boxes have been delivered to shielding residents and 613 to vulnerable residents by the Norfolk Resilience Forum’s operations across the county. 

Thanks to the collective work of the Forum, a wider offer of assistance is also available, with support officers on hand to assist vulnerable residents throughout communities with advice and access to services.  This has included welfare phone calls to assess the need for food boxes, medical deliveries, supermarket deliveries and finding out whether residents need follow-up befriending phone calls.

Stephen Evans, spokesperson for the Norfolk Resilience Forum said: “We have made contact with all residents that are shielding, offering information on how to gain extra support if they need it. If we have missed anyone, please make yourself known to us.

“We urge any residents that should be shielding to remain at home. If any of these residents are in need of an emergency food box or any other supplies, they should call Norfolk County Council on 0344 800 8020.”