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Council to begin delivering environmental services to the city next week

Published on Thursday, 25th March 2021

Norwich City Council is set to begin delivering the city’s environmental services next week (from 1 April), after reaching the end of their previous contract.

In recent years, these environmental functions – comprising street cleaning, parks and open spaces, and more - have been carried out via a joint venture agreement with Norse, under the banner of Norwich Norse Environmental (NNE).

However, that arrangement will end in one week, and Norwich City Services Limited, a new company formed and owned by the city council, will deliver environmental services going forward on behalf of the local authority. A contract has been signed which will see NCSL deliver these services over the next six years, with options to extend the arrangement for a further five. The contract is worth £6.3m annually.

Councillor Alan Waters, leader of the city council, said: “A great deal of careful preparation has gone into bringing these services back, and it is a proud moment to have reached this point now.

“These are important front-line services for residents of Norwich and this move will mean we have more direct control over how they are delivered. It will also support our ambitious environmental strategy, with integrated procurement of up-to-date plant, equipment, and fleet providing opportunities to reduce our carbon footprint even further.”

“I very much look forward to welcoming these staff and services back to the council and using our ‘Norwich 2040 City Vision’ framework to guide us in our ambitions to be a dynamic, fair, connected and successful city.”

Hannah Leys, managing director of Norwich City Services Ltd, said: “I am so pleased to be beginning our new journey delivering environmental services to the residents of Norwich. 

“A great deal of work has been carried out to ensure we are ready to hit the ground running on 1 April, and I would like to thank everyone involved in this crucial effort.

“Our key focus is on a seamless transfer of services and a continued high standard of delivery for residents.”

The current environmental services arrangement – NNE - is one of three such arrangements between the city council and Norse, alongside Norwich Norse Building (NNB) and NPS Norwich.

NNB will be joining the new company in April 2022, while NPS Norwich will be returning to the city council directly at the same time.