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Norwich Covid-19 vaccination centre is on the move

Published on Thursday, 6th January 2022

The Covid-19 vaccination centre at the Castle Quarter Shopping Centre closes on Sunday 9 January 2022 and is moving to the customer centre of City Hall, the headquarters of Norwich City Council.

The entrance (fully accessible) will be via Bethel Street, Norwich NR2 1NR.   

Mike Passfield, Clinical Operations Director for Cambridgeshire Community Services NHS Trust’s large scale vaccination centres explained:

“We’re incredibly grateful to the Castle Quarter Shopping Centre for letting us use their facilities through to 9 January 2022 and for the exceptional support they have provided since our vaccination centre opened in January 2021.  As a result, thousands of people have been protected against the Covid-19 virus and we look forward to vaccinating thousands more at the City Hall.”

“As the Castle Quarter Shopping Centre looks to begin commercial operations again on the food court level, our fantastic team will continue to deliver life-saving vaccinations from Norwich City Hall from Monday 10 January 2022 subject to site approval processes being finalised over the next few days.”

“People can continue to book appointments at Castle Quarter up to 9 January and in the coming days will be able to book appointments at City Hall from 10 January via or by ringing 119.

“Walk-in vaccinations and boosters will also be available at City Hall from 10 January for all eligible cohorts. The only exception being people aged 12-15 who are not in an at risk group and who need their second dose – this group cannot walk in for their second dose and should continue to book appointments 12 weeks after their first dose via the National Booking Service.”

Cath Byford, Chief Nurse, NHS Norfolk and Waveney Clinical Commissioning Group said: 

“We strongly encourage people who are eligible to come forward for their booster and it’s never too late to have your first or second dose either.  The evidence is clear. Not getting vaccinated against Covid puts you at greater risk of serious illness and death.

“Vaccines are the best way to protect yourselves and your loved ones and reducing covid-related hospital admissions will help the NHS cope better during the winter months and reduce disruption to routine and planned care.”

Stephen Evans, Chief Executive of Norwich City Council added:

“This is an excellent example of the council and the NHS working together, at pace, to deliver a new facility that’s clearly vital to the city and our residents.

“I’m proud of all colleagues who have worked over the Christmas period to get the new city centre vaccination site up and running. Repurposing space within City Hall in this way is the right thing to do as the council continues to work closely with the NHS in responding to the pandemic”.

The Vaccination Centre at City Hall will operate seven days a week from 8.30 am to 4.00 pm and late on Thursday evenings to 7.30 pm and will deliver:

  • booked appointments only (walk-ins are not available) for 12-15 year olds not in an at risk group needing their second dose 12 weeks after their first dose. 12-15 year olds needing their first dose can continue to walk-in. 
  • walk-in facilities for all other eligible cohorts including boosters (these cohorts can also book an appointment if they prefer).

For more information about nearby car parks, blue badge parking, bus stop locations, bicycle racks and the closest available public toilets visit

You can access information on a range of vaccination walk-in clinics across Norfolk and Waveney here:

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