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New accessible toilets for The Forum thanks to funding secured by the city council

Inside The Forum, Norwich, looking out at St Peter Mancroft Church.
The Forum in Norwich, which will have a new, state-of-the-art Changing Places Toilet in the new year.
Published on Thursday, 8th December 2022

City centre landmark The Forum will be installing new modern accessible toilet facilities, following a successful bid for government funding by Norwich City Council.

It is hoped the new facilities will mean those who need to use them are able to benefit from more of what The Forum and the city has to offer.

The city council was successful in its bid for a portion of the £23.5million government Changing Places funding – receiving £65,000 for this new facility.

Teresa Wood, Head of Estates at The Forum, said: “We’re very happy to have received funding for Changing Places facilities, so we can offer vital provision to those living with disabilities.

“Our state-of-the-art Changing Places toilet will be installed in the new year, alongside an upgrade to our existing facilities.

“The Forum is here for everybody and by installing new accessible spaces we’re able to welcome more people into our building.”

Alan Waters, Leader of Norwich City Council, said: “No resident or visitor to Norwich should ever have to worry about not having access to suitable toilet facilities.

“We’re incredibly pleased to be one of the local authorities across the country to receive this money, which will deliver vital accessible facilities in our city.”

Across the country more than 250,000 severely disabled people do not have access to toilet facilities which meet their needs. Unlike standard accessible toilets, Changing Places Toilets (CPTs) have an adult changing bench and hoist facilities as well as extra space for carers. 

A complete upgrade of The Forum customer toilets and the installation of the new Changing Places Toilet will be carried out by local contractor Ovamill, starting on 3 January.

While the facilities are being renovated, a limited number of temporary toilets will be available to use outside the building. During the refurbishment, visitors are advised to consider using other facilities, including the public toilets at Norwich Market. 

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