We can instruct an enforcement agent (formerly known as bailiff) to collect the debt and/or remove your goods to sell at auction so we can recover the outstanding amount.
If you are unable to pay your outstanding debt in full, the enforcement agent must follow three distinct stages below.
Taking Control of Goods (Fees) Regulation 2014
Calculation of fees by reference to value of sum sought to be recovered
Fees are calculated by multiplying the amount of the sum to be recovered which exceeds £1,500 by the percentage indicated in the relevant column in the below table.
| Fee stage | Fixed fee | Percentage fee |
|---|---|---|
| Compliance | £75 | 0% |
| Enforcement | £235 | 7.5% |
| Sale or disposal | £110 | 7.5% |
The following disbursements are recoverable provided they are reasonably and actually incurred:
a) The cost of storing goods which have been taken into control and removed from the premises or highway
b) The cost of hiring a locksmith to gain access to premises when using reasonable force to enter them
c) Court fees in relation to any application made by the enforcement agent in relation to the enforcement powers granted
Disbursements recoverable from the debtor in relation to sale of goods by auction or private sale
Where the sale is held on premises provided by the auctioneer conducting the sale, the enforcement agent may recover from the debtor:
a) A sum in respect of the auctioneer’s commission not exceeding 15% of the sum realised by the sale of the goods
b) The auctioneer’s out-of-pocket expenses; and
c) Reasonable disbursements incurred in respect of advertising the sale
Where the sale is held on other premises in accordance with the regulations, the enforcement agent may recover from the debtor the sums and disbursements referred to above, except that the sum referred to above may not exceed 7.5% of the sum realised by the sale of the goods.
Where the goods are:
a) Auctioned by way of an internet auction site; or
b) Sold other than by auction.
The enforcement agent may recover from the debtor 7.5% of the sum realised by the sale of the goods.
The regulation is also available to download.
