Business rates overview
Click below to learn how rates are calculated, who sets them, and what to do if you think your valuation is wrong.
Get clear guidance on appeals, transitional relief, and expert support.
A guide to business rates and appeals
Discover the support your business might be missing out on
From Small Business Rate Relief to Discretionary Revaluation Relief, there are a range of exemptions designed to ease your financial burden.
Find out more about reliefs and exemptions
Changes to business rates 2026
From April 2026, the Government is making several changes to the Business Rates system. These changes aim to make the system fairer, give more support to high street businesses, and ensure what you pay better reflects the size and type of each property.
These updates will affect how your Business Rates are worked out, so it’s important to understand what is changing and how it might affect you.
Guide for commercial tenants
Whether you're starting a new business or managing an existing tenancy, understanding your responsibilities as a commercial tenant is essential. This guide provides key information to help you navigate business rates, council notifications, and your obligations under a lease.
You'll find guidance tailored to:
- New businesses – including how to notify the council and when business rates begin.
- Existing ratepayers – with tools to manage accounts, appeal rateable values, and apply for reliefs.
- Tenants and landlords – outlining who is responsible for business rates, insurance requirements, and payment methods.
This resource is designed to support tenants at every stage of their commercial journey.
View the guide for Norwich City Council commercial tenants
Business rate reports
View summaries of properties liable for business rates, including ratepayer names (where available), rateable values, billing amounts, and any applied reliefs or exemptions.
