Skip to content Skip to search
My Norwich
Coronavirus: advice and support

New national restrictions were introduced on Thursday 5 November. Let’s continue to work together to help prevent the spread of the virus and Protect Norwich.

Latest information

Public toilets

Location and opening times for city centre and park public toilets.

City centre toilets

Location Facilities Opening times
Chapelfield Gardens, at the rear of the park near the subway
  • Male and female toilets
  • Accessible toilet (RADAR key)
Closed

Norwich Market (Memorial Gardens), adjacent to St Peters Street, at the back of the market

 

  • ​Male and female toilets
  • Accessible toilet (RADAR key)
  • Baby changing facilities are inside the accessible toilet
Open
Prince of Wales Road, opposite St Vedast Street
  • Male only (standing 'butterfly' urinal)
​365 days a year, 24 hours a day
St Andrews multi-storey car park, on level 1 next to the bridge entrance and stairs and lifts
  • Male and female toilets
  • Accessible toilet (RADAR key)
  • Baby changing facilities
Open
Rose Lane multi-storey car park, within the car park
  • Male and female toilets
  • Accessible toilet (RADAR key)
  • Baby changing facilities are inside the accessible toilet
Open
Rose Lane night time toilets, on Rose Lane, external to the multi-storey car park
  • Unisex toilets
  • Male urinal
Open
St Giles multi-storey car park, behind the kiosk on D Floor (pedestrian entrance)
  • Accessible toilet (RADAR key users only)
Open 24 hours every day

Park toilets

The list only includes toilets that are open.

Location Facilities Opening times
Eaton Park, at the Pavilion
  • male and female toilets
  • accessible toilet (RADAR key)
  • baby changing facilities
Open from 8am
Earlham Park, near the barrier
  • male and female toilets
  • accessible toilet
Open at 7:30am
Waterloo Park, at the Pavilion
  • male and female toilets
  • accessible toilet (RADAR key)
Open from 7:30am

Report a problem (council managed toilets only)

For any complaints about cleanliness and maintenance please contact Norwich Norse:

  • Office hours: Monday to Friday, 9am to 5pm, 01603 894140
  • Outside office hours: 08458 500319

Accessible public toilets

Most accessible toilets require a RADAR key (also known as the NKS or national key scheme); these keys can be used for any RADAR key toilet nationally

Changing Places are accessible toilets with enhanced facilities for disabled users, these include a range of enhanced features such as a large room, toilet with rails, changing bench, ceiling hoist and shower. There are four in Norwich.

Changing Places location map

Open 24 hours

  • Vauxhall Community Hub, located near the city centre; operated by Independence Matters: 0300 790 0508 . Out of hours access is via an external door with RADAR key at Johnson Place
  • NNUH Hospital; Colney Lane Norwich. Located in the Radiology department, Outpatient’s east block, on level 2. No RADAR key required

Available during business hours

  • intu Chapelfield, 40-46 St Stephens Street, located on the dining terrace (access via escalators or lift)
  • Castle Mall Norwich; located near the Cattlemarket Street pedestrian entrance / Level J of Castle Mall (on same floor as Ground level from Castle Meadow or Cattlemarket Street)