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DD Payments being taken early

We have been made aware that there may be an issue with some direct debit payments being taken earlier than expected. We are investigating as a matter of urgency.

Hate incident

If you feel you are being targeted for harassment due to a specific difference or characteristic protected in law, you can report this to us as a hate crime or incident via our online form, or alternatively report it directly to the police.

A hate incident is any that is seen by the victim or another person as being motivated by prejudice or hatred towards a person because of their:

  • cultural, ethnic, national or racial origin
  • sexual orientation
  • gender or gender identity
  • age
  • disability

A hate incident could involve:

  • name-calling
  • making threats to people, their homes or property
  • abusive letters or graffiti
  • Some other form of intimidation or harassment that makes someone feel uncomfortable.

Further information

Report a hate incident

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