There is no application process for these funds, but we will be in contact with people directly who we believe will benefit most.
The Household Support Fund (HSF) is designed to help address cost of living needs.
The Department of Work & Pensions (DWP) awards funding (to Norfolk County Council) as part of the HSF to support vulnerable people. While much of this funding has been allocated to specific organisations and initiatives, all local councils in the country have been given funding to meet any emergency needs of residents we identify through our existing frontline services.
If you currently have contact with housing, income or other services within the council, they may be able to access this emergency funding on your behalf or you may receive a letter or phone call from council officers if you are identified as suitable for the fund. There is no application for this. Please do not call the council for this funding as we cannot take external referrals.
For the current round of funding, all spending must be completed by 31 March 2024.
Should you not be offered access the fund, residents are encouraged to apply to NAS (Norfolk Assistance Scheme) who have had HSF funds invested to help all residents during this time and has a larger funding allocation than Norwich City Council.
