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Customer centre refurbishment

The customer centre is closed for refurbishment.

Details about the temporary arrangements can be found here.

Benefits and support

Visit BetterOff Norwich for information about benefits you may be entitled to and how and where to claim them. Help is also available on finding and applying for work as well as tips and advice on budgeting and debt issues. Find out more on the BetterOff Norwich website.

Housing benefit

Benefit forms

Universal credit

Discretionary housing payment

Local housing allowance

Report benefit fraud