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My Norwich

Household Support Fund

There is no application process for these funds, but we will be in contact with people directly who we believe will benefit most.

The Household Support Fund (HSF) is designed to help address cost of living needs.

The Department of Work & Pensions (DWP) initially awarded Norfolk £6.7m as part of the HSF to support vulnerable people, topped up by the latest round of funding by a further £1.2m. While much of this funding has been allocated to specific organisations and initiatives, all local councils in the county have been given funding to meet any emergency needs of residents we identify through our existing frontline services.

If you currently have contact with housing, income or other services within the council, they may be able to access this emergency funding on your behalf or you may receive a letter or phone call from council officers if you are identified as suitable for the fund. There is no application for this. Please do not call the council for this funding as we cannot take external referrals.

All spending must be completed by 31 March 2023.

Should you not be offered access the fund, residents are encouraged to apply to NAS (Norfolk Assistance Scheme) who have had HSF funds invested to help all residents during this time and has a larger funding allocation than Norwich City Council.