Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Report an accident
When you must report an accident at work, and how to report it.
Reporting an accident at work (RIDDOR)
By law, some work-related incidents must be reported to the Health and Safety Executive (HSE). This helps them understand risks and decide if they need to investigate.
What must be reported
You must report if:
- someone dies at work (including from violence)
- an employee is seriously injured, like
- broken bones (not fingers or toes)
- dislocations
- amputations
- serious burns
- an employee can’t work for more than 7 days (not counting the day of the accident). You must report this within 15 days
- a member of the public is hurt and taken straight to hospital
- a dangerous incident happens, even if no one is hurt (e.g. equipment failure, gas leak)
- an employee gets a work-related disease, like asthma or carpal tunnel syndrome.
Accident book
All accidents—big or small—should be written in your workplace’s accident book, even if they don’t need to be reported to the HSE.
How to report
- online. Make a RIDDOR report on the HSE reporting website (above)
- by phone. Call HSE for serious or fatal incident on 0345 300 9923.
