Keeping your home safe: what Norwich City Council does for you

Information about the checks, inspections and safety measures we carry out to keep council homes safe and meet legal standards.

This includes:

  • ensuring properties meet the Decent Homes Standard
  • carrying out regular inspections and risk assessments for:
    • fire safety
    • gas safety
    • electrical safety
    • asbestos
    • water hygiene (e.g. Legionella)
  • keeping up-to-date records of all compliance certificates and servicing schedules
  • responding promptly to hazards or reports of disrepair.

Fire door safety 

As part of our ongoing fire safety programme, we inspect and replace flat entrance fire doors where they no longer meet current safety standards. If your home requires a new fire door, we will contact you directly to arrange a survey and installation.

For more information, read about the Fire door replacement programme.

Report a compliance issue

If you want to report a compliance issue you can do so by emailing compliance@norwich.gov.uk