Request bulky item collection

About the service

We can pick up big items from your home like fridges, freezers, mattresses and furniture. We don't take plastic bags of rubbish, DIY waste or dangerous items.

You can also take these items to a recycling centre or donate them if they are still in good condition.

This service is not available to businesses or landlords.

Request a bulky item collection

Charges:

1 item: £24.50
2 items: £28
3 items: £31
4 items: £51
5 items: £54.50
6 items: £57.50
7 items: £78
8 items: £81
9 items: £84
10 items: £104.50

Charges are non-refundable, even if someone else takes the items before we arrive or you want to cancel the collection.

On collection day

Place items at the edge of your property by 6:30am and if you live in a flat, leave items on the ground floor outside the building.

Items we collect:

armchairs
bed frames
bikes
cabinets
carpets
chairs
chests of drawers
children's play equipment
coffee tables
cookers
desks
dressing tables
freezers
fridges
ironing boards
HiFis
hoovers
linen poles
mattresses
microwaves
rabbit hutches
rotary linen lines
sideboards
sofas and sofa beds
stair gates
speakers
suitcases
TVs
three-piece suites
toasters
twin tubs
wardrobes
washing machines

Items we do not collect:

aga-type ovens
bagged rubbish
bathroom suites
boilers
builders' rubble
kitchen cupboards
chemicals
coal bunkers
doors
engine parts
fitted wardrobes
garden waste
gas bottles
large metal pieces
paint cans
plasterboard
radiators
sheds
sodium light bulbs
heavily soiled or infested soft furnishings
storage heaters
trade waste
tyres
windows

You might be able to take some of these items to a recycling centre. Check the Norfolk County Council website for more information.

What to do if items are not collected

Let us know by calling 0344 980 3333 and we will arrange another collection day.