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My Norwich

Tenants' Annual Report 2022-23


Our latest annual report covers the housing service’s performance from April 2022 to March 2023 – a year that we brought our housing repairs and maintenance service under more direct council control and were also busy preparing for the introduction of the Social Housing (Regulation) Act 2023.

Looking ahead, the council remains committed to ensuring that our service is ready to deliver against the requirements of the Social Housing (Regulation) Act and that we are listening to you, our tenants to achieve that. We have a proud history of providing council homes and continue to plan for the future demands on our social housing stock.

Read on for a more detailed breakdown of the how the housing service performed between April 2022 and March 2023.

If you would like this information in another language or format such as large print, CD or Braille please visit or call 0344 980 3333.

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