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My Norwich
Covid alert level for Norwich

The government confirmed on 12 October 2020 that Norwich is in Tier 1 (medium) of the new 3-tier system. Let’s all pull together to help prevent the spread of the virus and avoid further restrictions.

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Interpretation and translation




We work in partnership with INTRAN, the interpretation and translation service for the eastern counties to arrange interpreters and translators, for free, to anyone needing help with our services.

Wherever you see the INTRAN logo we will be able to help you access the information you need in your language through any of the following:

  • telephone interpreting
  • face-to-face interpreting
  • lip speaking/British Sign Language interpreting
  • translation of written council information into other languages
  • translation of written council information in other formats such as Braille, audio-tape and large print.

If you need an interpreter please let us know in advance of any appointment so we can arrange it. If this is not possible, we can use the telephone interpretation service instead.