Pay at a post office or PayPoint outlet
Take your invoice with you so the barcode on the front of can be scanned for payment. You can email us if you do not have your original invoice.
Post offices accept cash or cheques made payable to Post Office Ltd
PayPoint outlets accept cash
By telephone
- Call the customer contact team on 0344 980 3333 to make a payment by debit or credit card.
- Pay your invoice using our free phone payment hotline 0800 021 7784, available 24 hours, 7 days a week.
By standing order
Advise your bank to pay the amounts on the dates shown on your invoice. Please ensure you quote your invoice number.
Barclays Bank plc: Norwich
Sort code: 20-62-61
Account number: 30821349
By cheque
Post your cheque, made payable to Norwich City Council, to:
Norwich City Council, City Hall, Norwich, NR2 1NH.
Please make sure your name, tenancy address and invoice number is written on the back.
