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Direct Debit payments taken early

We are aware that there is an issue with some Direct Debit payments being taken earlier than expected.

Please see full details here

Licensing

Phone line availability

Our phone line is closed on Monday, Wednesday, and Friday mornings due to a high volume of work.

If your query is urgent, you can call 01603 989400 and leave a brief voicemail with the following details:

  • Your name
  • Your licence number
  • Your licence type

An officer will return your call as soon as possible.

Voicemail will be checked and responded to based on priority.


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