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My Norwich

Annual canvass

Every year the elections office is required by law to send an annual enquiry form to every household in the city to confirm whether the details on the electoral register are correct for those residents who are eligible to vote.

This year’s annual canvass will be carried out between July and November to ensure the electoral register is updated for publication on 1 December 2021.

Please remember that you must respond, whether there is a change to your details or not.

This year we have changed the way we are carrying out the canvass to give residents more options for responding by contacting some households by email (e-canvass).

e-canvass – 26 July

We will email those electors who have provided us with an email address with details on how to respond to the annual canvass. The email will be sent from

If we hold an email address for more than one person in the property, each individual person will receive an email. Only one response per household is required.

The email will ask you to log on to our Household Enquiry Response website, and get you to confirm or update the details we hold.

Please be assured that this email is genuine, but if you are unsure please contact electoral services.

Please make sure you respond online as soon as possible to avoid potential reminders and a visit from a canvass officer.

Canvass Form – 20 August

If we do not hold an email address for you or if you haven’t responded to the email we sent you, a Canvass Letter will be posted to you explaining to you any further steps that you have to take.

The form will be addressed to 'The Occupier', and will contain details of all those in the household who are registered to vote. Where a property has no registered electors, the form will be blank.

The easiest way to respond is by using the online response form, by following the instructions on your letter.

Privacy notice

Read our privacy notice to find out what we do with your personal information.

What happens next

After responding to the canvass form, anyone not previously listed must then complete their individual voter registration by providing their date of birth and National Insurance Number.

If you responded to the form online you will have already been given the opportunity to complete your individual registration.

Otherwise you will need to register to vote to complete your individual registration.

Alternatively, we will send an Individual Registration form as soon as we become aware of a potential new elector.