Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Norwich City Council is committed to fairness and transparency in everything we do. That’s why we’re taking a stand for responsible tax practices - setting an example for our community and the businesses we work with.
At Norwich City Council, we believe everyone should pay their fair share of tax. That’s why we’ve signed up to the Fair Tax Foundation’s “Councils for Fair Tax Declaration.” This is our promise to lead by example and support responsible tax practices in everything we do.
Tax pays for the things we all rely on - like schools, roads, and public services. When everyone pays their fair share, our whole community benefits. Sadly, research shows that billions of pounds are lost each year because some companies use tax havens or shift profits overseas. We want to help change that.
By signing the Fair Tax Declaration, Norwich City Council is standing up for fairness, equality, and social justice. We’re proud to be part of a growing movement of councils across the UK who are making tax fairer for everyone.
Visit the Fair Tax Foundation website.