The council wants you to be confident that your concerns will be taken seriously and that you will be protected from victimisation or bullying or harassment if you raise a concern.
If you have a concern about the council’s services please read this policy. We can give confidential advice about concerns you may have regarding the council and its services.
We encourage people to raise their concerns under this procedure in the first instance. If you are not sure whether to raise a concern, you can discuss the issue and/or policy with:
- Teresa Sharman, head of internal audit, on 01603 430138 or email teresa.sharman@southnorfolkandbroadland.gov.uk
- Annessa Salmon, interim director of HR, on 01603 987914 or email annessasalmon@norwich.gov.uk
- Jan Robinson, head of legal and governance (monitoring officer), on 01603 989434 or email janrobinson@norwich.gov.uk
- Louise Rawsthorne, chief executive, louiserawsthorne@norwich.gov.uk
Guidance is also available from the government website which has links to the Advisory, Conciliation and Arbitration Service (ACAS) for help and advice on resolving a workplace disputes.
All concerns will be treated in confidence and every effort will be made not to reveal the identity of the person highlighting the concern.
January 2025
If you would like this information in another language or format such as large print, CD or Braille, please call 0344 980 3333.
The policy is also available in a PDF version.
