Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Bereavement services
Whether you're looking for practical information or emotional support, this section brings together key details to help you through the process.
Norwich City Council is here to support you during life’s most difficult moments.
We offer respectful and compassionate burial services at Earlham Cemetery and Rosary Cemetery, helping families honour their loved ones with dignity and care.
We provide:
- Traditional and natural burials
- Interment of cremated remains
While we don’t arrange full funerals, we’re here to guide and support those organising a burial without a funeral director.
Please note: The council does not operate a crematorium, but a privately run one is located within Earlham cemetery grounds.
