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Customer centre refurbishment

The customer centre is closed for refurbishment which begins on Tuesday 29 May.

Details about arrangements for the closure can be found here.

Taxi (hackney carriage) and private hire licensing

We are responsible for the licensing and enforcement of taxis (hackney carriages) and private hire vehicles in Norwich and ensure that drivers, proprietors and operators are fit to hold such licences. Vehicles are subject to mechanical tests and drivers undergo regular Disclosure and Barring Service (DBS) and medical checks.