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Coronavirus: information and advice

We're constantly reviewing and making changes to some of our services in response to the coronavirus crisis.

See the latest updates

Weekly update on the city's response to COVID-19

Published on Thursday, 7th May 2020

We want to make sure residents and businesses in Norwich are kept well informed about the impact of coronavirus on essential services.

We also want everyone to be aware of the big steps we’re taking, every single day, to ensure we offer all the support we possibly can so that we can continue to deliver critical services in these most challenging of times.

For the latest overview of all changes and support please visit www.norwich.gov.uk/coronavirus

An overview of this week’s key updates

Using our parks and open spaces

Our parks and open spaces are open and people are reminded to keep at least 6 feet/2 metres from others while using these and that facilities including playgrounds, games and sports areas, BMX and skate parks must currently not be used. We will re-open these, as soon as we’re advised it’s safe to do so.

Waste and recycling

Norwich (Mile Cross) Recycling Centre will be re-opening from Monday 11 May but with a restricted service. Please read about the restrictions in place before visiting:

Help/information for businesses

Our team have now paid out 86 per cent of the grant money allocated to us by central government – a great effort which puts us 46th in the league table of 314 local authorities nationally.

If you are a business, or know of one who has not yet completed our small grants form, please check out our webpage to find out more.

Norwich Market

While Norwich Market is not full of the usual hustle and bustle we know and love, some traders have been able to make adjustments and keep trading. For details of which stalls are currently open and those providing deliveries, visit www.norwich.gov.uk/NorwichMarket

For those who are not able to currently trade, you are missed and we look forward to welcoming you back soon!

Community response

Our CEO Stephen Evans appeared on BBC Radio Norfolk on Thursday morning to discuss how the county is grouping together to support the most vulnerable in society. This follows recent news that Norwich has the lowest coronavirus death rate of any major city nationwide.

To find out more about our Norfolk community response click here.

Information for council tenants and leaseholders

Following guidance around social distancing, we are limiting all face-to-face contact with residents, however essential maintenance and support is still being provided. Find out more…

Events update

Latest information on events hosted by Norwich City Council can be found here.