Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Safer Food, Better Business (SFBB)
Guidance to help you with the legal requirement of having a written food safety management system to ensure food is prepared safely.
All food and drink businesses must have a written food safety plan. The SFBB pack helps you do this.
Who is it for?
Restaurants, cafés, takeaways, shops, and other food businesses.
How to get the SFBB pack
Join one of our Safer Food, Better Business workshops to learn how to use it and get a free copy.
Or, download from the Food Safety website:
You can also buy a printed pack or diary refills online (e.g. from Coventry City Council).
Using the Pack
The pack includes 'safe methods' for:
- cleaning
- cooking
- chilling
- cross-contamination
- management.
You must:
- fill in all relevant sections and cleaning schedule
- train staff to follow the methods
- complete all checks and sign the diary daily
- keep the pack on-site for inspections.
