About the Renters' Rights Act 2025

Find out about the key changes the UK government is making to ensure renting is fairer and safer for everyone.

Purpose of the Renters’ Rights Act

The Renters’ Rights Act is a landmark piece of legislation aimed at transforming the private rented sector in England

Its core objective is to rebalance the relationship between tenants and landlords, offering greater security, fairness, and quality of housing for the 11 million private renters and 2.3 million landlords across the country.

Key measures and what they mean

1. Abolition of Section 21 ‘no-fault’ evictions 

  • Landlords can no longer evict tenants without a valid reason.
  • All tenancies will become periodic, meaning renters can stay indefinitely unless a legal ground for eviction is met.

2. Fairer grounds for possession

  • Clear, legally defined reasons for eviction (e.g., selling the property, moving in, rent arrears).
  • Tenants receive more notice and protection, especially in cases like selling or moving in.

3. Rent controls and tribunal rights

  • Rent increases limited to once per year and must reflect market rates.
  • Tenants can challenge unfair rent hikes via a First-tier Tribunal, with protections against backdated increases or excessive judgments.

4. Private rented sector database

  • Landlords must register properties, improving transparency and enforcement.
  • Helps tenants make informed choices and supports local authority oversight.

5. Landlord Ombudsman

  • A new independent body to resolve disputes fairly and quickly, similar to systems in social housing.

6. Decent homes standard and Awaab’s Law

  • Applies minimum safety and quality standards to private rentals.
  • Landlords must fix serious hazards (e.g., damp, mould) within set timeframes.

7. Ban on discrimination

  • Illegal to refuse tenants based on receiving benefits or having children.

8. Ban on rental bidding wars

  • Landlords must advertise a fixed rent and cannot accept offers above it.

9. Pet-friendly reforms

  • Tenants have the right to request pets; landlords must consider reasonably.
  • Pet insurance may be required to cover potential damage.

10. Stronger enforcement powers

  • Local authorities gain enhanced powers and penalties to tackle rogue landlords.
  • Repeat offenders face tougher consequences, including rent repayment orders.

What this means for renters and landlords

  • Renters gain security, stability, and rights to challenge poor conditions and unfair treatment.
  • Landlords benefit from clearer rules, streamlined possession processes, and recognition of responsible practices.
  • The bill aims to raise standards, reduce homelessness risk, and make renting a fairer and more dignified experience.

Want to know more?

Check out the Guide to the Renters' Rights Act (GOV.UK)

Ways to get support and advice from Norwich City Council

There are a number of ways Norwich City Council can help through free advise.

Get advice on how to report poor property conditions, including damp and mould

Support if you are threatened with homelessness

Help if you're dealing with harassment

Or get in touch with us by emailing privatesectorhousing@norwich.gov.uk 

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