Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Your responsibilities, property standards, and what to expect under proposed reforms.
Private landlords play a vital role in providing safe, secure, and good-quality homes across Norwich.
As the housing sector undergoes significant changes, it’s more important than ever for landlords to understand their legal responsibilities, maintain high property standards, and prepare for upcoming reforms.
This guide offers a comprehensive overview of your duties as a landlord, from tenancy agreements and rent management to safety regulations and fair treatment of tenants. It also outlines proposed changes under the Renters’ Rights Act, which aims to modernise the private rented sector and improve outcomes for both landlords and tenants.
Whether you're an experienced landlord or new to property letting, this guide will help you navigate current laws, adopt best practices, and get ready for future reforms. It also highlights how Norwich City Council can support you in managing your properties responsibly and compliantly.