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Procurement procedures
Whether you're a supplier, partner, or council officer, this guide helps you understand how we buy goods, services, and works - and how you can work with us.
What you need to know
These rules guide how we plan, define, procure, and manage contracts.
How we buy
We use different methods depending on the value and complexity of the purchase:
| Value range | Method | Requirements |
|---|---|---|
| Under £25k | Direct purchase | Must be justified and documented |
| £25k - £100k | Competitive quotes | Minimum of 3 quotes |
| Over £100k | Formal tender or use of framework | Advertised and evaluated |
We may use framework agreements, dynamic markets, and concession contracts for any value procurements where appropriate.
Supplier resources
- e-Tendering Portal: register and bid for contracts via our e-Tendering site
- Norwich's standard terms and conditions
The Procurement Act 2023 took effect on 24 February 2025, changing how public contracts are awarded.
Suppliers can access key resources on the GOV.UK supplier information page, including:
- webinar recordings explaining the changes and platform demo
- guidance on new rules and processes
- training and events for suppliers, including SMEs and VCSEs
- knowledge drop videos tailored to supplier types
Contact us
Email: procurement@norwich.gov.uk
