About the service
We can pick up big items from your home like fridges, freezers, mattresses and furniture. We don't take plastic bags of rubbish, DIY waste or dangerous items.
You can also take these items to a recycling centre or donate them if they are still in good condition.
This service is not available to businesses or landlords.
Request a bulky item collection
Charges:
- 1 item: £24.50
- 2 items: £28
- 3 items: £31
- 4 items: £51
- 5 items: £54.50
- 6 items: £57.50
- 7 items: £78
- 8 items: £81
- 9 items: £84
- 10 items: £104.50
Charges are non-refundable, even if someone else takes the items before we arrive or you want to cancel the collection.
On collection day
If you live in a flat, items must be left on the ground floor outside the building.
Items we collect:
- armchairs
- bed frames
- bikes
- cabinets
- carpets
- chairs
- chests of drawers
- children's play equipment
- coffee tables
- cookers
- desks
- dressing tables
- freezers
- fridges
- ironing boards
- HiFis
- hoovers
- linen poles
- mattresses
- microwaves
- rabbit hutches
- rotary linen lines
- sideboards
- sofas and sofa beds
- stair gates
- speakers
- suitcases
- TVs
- three-piece suites
- toasters
- twin tubs
- wardrobes
- washing machines
Items we do not collect:
- aga-type ovens
- bagged rubbish
- bathroom suites
- boilers
- builders' rubble
- kitchen cupboards
- chemicals
- coal bunkers
- doors
- engine parts
- fitted wardrobes
- garden waste
- gas bottles
- large metal pieces
- paint cans
- plasterboard
- radiators
- sheds
- sodium light bulbs
- heavily soiled or infested soft furnishings
- storage heaters
- trade waste
- tyres
- windows
You might be able to take some of these items to a recycling centre. Check the Norfolk County Council website for more information.
What to do if items are not collected
Let us know by calling 0344 980 3333 and we will arrange another collection day.
