Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Community support
Find local resources and opportunities - from essential food services to helping communities impacted by global crises. Get practical guidance and ways to make a difference.
Food support
See places in Norwich that can help including food banks, social supermarkets and free school meals for children.
Ukrainian crisis
Want to make a difference? There are many ways you can support those affected by the Ukrainian crisis - whether through donations, volunteering, or offering practical help. Every action counts.
