Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
What is Love Norwich?
See why we've created Love Norwich, what it's purpose is and what we want to achieve to make Norwich a cleaner and tidier city we can be proud of.
Love Norwich is a community-focused initiative led by Norwich City Council. It's about taking pride in Norwich and working together to make it a better place to live.
What does Love Norwich do?
- supports local improvement projects through grants for residents and community groups
- enhances cleanliness by increasing litter bin collections, street washing, and graffiti removal
- targets fly-tipping hotspots with clean-up events and community engagement
- encourages businesses to follow new waste disposal guidelines to keep the city tidy.
"We are all responsible for making the environment we live in a better place and we know Norwich has a great community spirit. We thank everyone already doing this, but we know we can do more to make our neighbourhoods safe, vibrant and attractive places to live, where residents come together to create stronger communities.”
Councillor Adam Giles, cabinet member for communities & social inclusion
