Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
What to do about noise from roadworks, transport and vehicles
Who to contact to report noise issues caused by roadworks and transport including cars, railways and aircraft.
How to report other types of noise
Noise from trains
If train noise is bothering you, contact the train company directly:
Phone: 0800 022 3720
Email: customer.relations@nationalrail.co.uk
Noise from aircraft
We can’t help with aircraft noise. Here’s who to contact:
Civil aircraft (like commercial planes):
Go to the UK Civil Aviation Authority website to make a complaint.
Military aircraft (like fighter jets):
Email: SWK-lowflying@mod.gov.uk
Phone: 01780 417558
Police helicopters:
Call the police on 101.
Loud music from cars
If someone is playing loud music from a car in a public place, call the police.
Noise from roadworks or street activity
We can’t deal with noise from people or traffic in the street.
Roadworks are sometimes done at night to avoid traffic disruption.
Workers must try to keep noise to a minimum.
To report excessive noise from roadworks:
Use our Contact us form and choose "All other enquiries" from the list.
