Report unsanitary conditions or hoarding

Use this form to report concerns about unsanitary conditions or hoarding at a property in Norwich.

Unsanitary premises or gardens are those that are:

  • Infested with vermin (such as rats, mice, insects or parasites, including their eggs or larvae)
  • In a filthy condition that could be harmful to health
  • Associated with rotting food or human or animal waste

This form helps the council investigate conditions that may be prejudicial to health.

This form should not be used for:

  • Emergency situations where there is an immediate risk to life (contact emergency services)
  • General waste collection issues (use the appropriate waste or recycling forms)

Information you will need before you begin the form

Before starting, make sure you have:

  • The address or exact location of the property
  • A description of the issue, including what makes it unsanitary or a hoarding concern
  • Details of any vermin, waste or hazards you have noticed
  • Any photos or evidence (if available)

Please note:

  • You must complete and submit the form in one session
  • You will have 30 minutes to complete each page
  • The form cannot be saved to finish later

Privacy notice

Read our privacy notice for information about what we do with your personal data when you complete this form.

Report unsanitary conditions/hoarding

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