Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Local health and safety initiatives
View the local initiatives the food and safety team carries out in areas of health and safety relevant to the Norwich business community
Gas safety
If your appliances such as ovens, cookers and boilers are not properly maintained, there may be a significant safety risk. Check HSE for all information regarding gas safety for employers.
Gas safety for employers - HSE
Gas safety in catering
Check safety points and checklist using this document by Safe Method.
Cellar and stair safety leaflet
Accidents involving cellars and stairs are very common. Please read the checklist below to make sure your premises are safe.
Free handwashing training kit available
Make handwashing fun and educational with our free handwashing demonstration kit!
The kit includes:
- a hand inspection cabinet with UV light
- glow gel to show how well hands are washed
- all materials needed for a full demonstration
- perfect for:
- schools
- local businesses
- care homes
- healthcare settings.
Any organisation in Norwich can borrow the kit—no restrictions!
You can request the kit by contacting foodandsafety@norwich.gov.uk or calling us on 01603 989600.
When you email, please include:
- your organisation’s name
- type of organisation
- location
- preferred date(s) to borrow the kit
- contact details (including a phone number)
Other resources:
