Keeping your gas heating system safe and working well is important - it can save you money, prevent breakdowns, and even save lives.
Norwich City Council has teamed up with Gasway, a trusted and Gas Safe™-registered company, to offer discounted servicing options for leaseholders.
Why service your heating system?
- keeps you and your neighbours safe
- reduces the chance of breakdowns
- helps your system run efficiently
- can lower your heating bills
- gives you peace of mind
Service options available
1. One-off annual safety check
- cost: £72
- Includes boiler/appliance service and safety checks
2. Monthly cover packages
| Package | Monthly cost | Annual cost | What's included |
|---|---|---|---|
| SilverStar | £19.99 | £239.88 | Annual service, priority breakdown visits, no callout charges, parts/labour inside boiler, same-day service, free landlord certificate |
| GoldStar | £21.99 | £263.88 | Everything in SilverStar plus cover for radiators, pump, hot water cylinder, valves, thermostats, and more |
| PlatinumStar | £23.99 | £287.88 | Everything in GoldStar plus 365-day callout availability |
All prices include VAT. Terms and conditions apply.
How to sign up
- Call Gasway on 0800 0743030.
- Mention you're a Norwich City Council leaseholder.
- Gasway will confirm your eligibility and arrange an appointment.
Important notes
- You’re responsible for making sure your gas appliances are checked regularly.
- If you rent out your property, annual gas safety checks are a legal requirement.
- Payments go directly to Gasway via Direct Debit or card.
