Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Find out how to report a problem or make a formal complaint if things still aren’t sorted.
We welcome your feedback on our service. Whether you want to highlight great service, raise a concern, or suggest improvements, your comments help us learn, grow and continue to improve what we do.