Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
We’re excited to introduce our brand-new Tenant Engagement Housing Hub – a dedicated online space where you can get involved, join conversations, have your say and share feedback to help shape your housing service.
The Housing Hub is a dedicated space on Get Talking Norwich designed to give you more opportunities to shape the housing services you receive.
The Hub makes it easy to:
Every comment, idea and vote helps us improve what we do. Whether it’s a quick survey or a bigger conversation, your feedback makes a difference.
Visit the Tenant Engagement Housing Hub today.
Your voice matters – together we can make housing services work better for everyone.